
AI Automation Engineer
Gyumri, Armenia
I design AI-powered automation systems that replace repetitive operations with reliable, auditable workflows.
I design AI-powered automation systems that replace repetitive operations with reliable, auditable workflows.
From customer support bots to document processing pipelines, I build production-grade automations using LLMs, vector search, and orchestration tools. My background in backend engineering means integrations are secure, observable, and maintainable.
I work with SaaS teams, agencies, and operations leaders who need automation that survives real-world edge cases — not demo scripts.
Specializations: RAG systems, workflow automation, CRM integrations, and AI agents for sales and support.
Core stack, tools, and specialties.
Selected work showcasing delivery quality and technical depth.
AI support agent resolving 68% of tier-1 tickets with CRM and knowledge base integration.
Role: Lead AI Engineer
Invoice processing automation saving 120+ finance hours monthly with 99.2% extraction accuracy.
Role: AI Automation Engineer
AutomateAM
FULL_TIME
Jan 2022 — Present
Remote
Lead engineer for AI workflow products serving Armenian and EU clients.
DataBridge Solutions
FULL_TIME
Apr 2019 — Dec 2021
Yerevan, Armenia
Built APIs and data pipelines for fintech integrations.
Professional Program · Machine Learning
Jan 2018 — Jan 2019
Intensive ML and Python curriculum.
Master of Science · Computer Information Systems
Jan 2017 — Jan 2019
Coursera
Issued Feb 2024 — —
AWS
Issued Nov 2023 — —
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